Tell us where your complaint stands. You get the next step, the date it opens and the last date to take it, from the insurer's own grievance cell to the Insurance Ombudsman.
Who this is for
Anyone whose health, life, motor or other insurance claim was rejected or cut, including sole proprietors and micro enterprises.
What the free answer tells you
Your next step, the date the insurer must answer by, and your window for the Insurance Ombudsman or a consumer commission.
See an example, the time it takes and what comes after
Example
An insurer that rejected a complaint on 20 August 2026 can be taken to the Insurance Ombudsman until 20 August 2027, for claims up to ₹50 lakh, free of charge.
What you can get after
The paper for your stage: an appeal letter to the insurer, an Insurance Ombudsman complaint, or a consumer complaint bundle for e-Jagriti.
How long it takes
About a minute. Taps and two dates.
What happens next
Download the dates to your calendar. Nothing you enter is stored.
BuildWright does documentation, filing and compliance facilitation. This tool works from the rules cited on this page and does not give legal advice. You file with the insurer, IRDAI and the ombudsman yourself; we prepare the papers. Consumer commission checker.
Claim rejected? We prepare the appeal and the ombudsman papers for you to file.